Hoteltechs - specialists in Telecommunications Management

We have four areas of focus:


Operational Assessment
We visit the hotel to collect data and review the hotel's telecom operation. This information creates a transition plan to improve services and profitability. Our staff works through the plan, managing vendors and delivering progress reports to the hotel. The process takes about 120 days.

Billing Review

In most cases, the phone bill is paid without critical review. With our program, the local and long distance bills are organized and reviewed on an ongoing basis by our staff. Credits or errors in billing are pursued vigorously.

Network Resource Management

There are many choices for local and long distance service. Although most hotels qualify for the program offered by their franchiser, we find that there is not a consistent effort on the part of the franchise company to make sure that the hotels are receiving full benefits. Again, this is the result of reduced HQ and vendor staff. We work to make sure the hotel has the best deal possible.


Consultative Support

We provide assistance with telecom issues on a daily basis. Staff is available to answer questions and work on issues, 8am - 5pm, during the week. The hotel benefits by having an experienced telecommunication staff person available to research problems, answer questions, or follow up on issues. Our arrangement for these services includes an annual retainer, reasonable expenses and a daily fee for project work beyond the services described above.


We have four areas of focus:
	Operational Assessment We visit the hotel to collect data and review the hotel's telecom operation. This information creates a transition plan to improve services and profitability. Our staff works through the plan, managing vendors and delivering progress reports to the hotel. The process takes about 120 days.
	Billing Review In most cases, the phone bill is paid without critical review. With our program, the local and long distance bills are organized and reviewed on an ongoing basis by our staff. Credits or errors in billing are pursued vigorously.
	Network Resource Management There are many choices for local and long distance service. Although most hotels qualify for the program offered by their franchiser, we find that there is not a consistent effort on the part of the franchise company to make sure that the hotels are receiving full benefits. Again, this is the result of reduced HQ and vendor staff. We work to make sure the hotel has the best deal possible.
	Consultative Support We provide assistance with telecom issues on a daily basis. Staff is available to answer questions and work on issues, 8am - 5pm, during the week. The hotel benefits by having an experienced telecommunication staff person available to research problems, answer questions, or follow up on issues. Our arrangement for these services includes an annual retainer, reasonable expenses and a daily fee for project work beyond the services described above.